DISTANCE SALES CONTRACT
1. INTRODUCTION
The subject of this Distance Reservation Agreement Preliminary Information Form ("Preliminary Information Form") is to determine the rights and obligations of the PARTIES in accordance with the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation No. 29188 dated 27.11.2014, concerning the services purchased by the BUYER. By accepting this Preliminary Information Form, the BUYER acknowledges, declares, and undertakes that they will be obligated to pay the price of the service and any additional fees specified in this Preliminary Information Form, provided they approve the service covered by the distance reservation agreement.
2. INFORMATION
2.1. INFORMATION ABOUT THE SELLER
Name/Title: İPEK PETEK İNŞAAT A.Ş. (SENTIRE HOTEL RESIDENCES)
Tax Office: BEŞİKTAŞ
Tax Number: 4790876573
MERSIS Number: 0479 0876 5730 0001
Address: Levent Mah. Sülün Sok. No:15 Beşiktaş, Istanbul
Telephone/Fax: +90 212 269 85 15 (PBX) – +90 212 269 85 18
E-mail: info@ipekpetekas.com
Website: www.ipekpetekas.com
2.2. INFORMATION ABOUT THE BUYER
Name:
Surname:
ID Number (T.R.):
Billing Address:
Telephone:
E-mail:
The BUYER, whose information is stated above and who requests to benefit from the services provided by the SELLER, acknowledges that the e-mail address they have provided will be considered as the valid notification address for all communications by the SELLER, and all notifications sent to this e-mail address will bear all legal consequences of valid notification.
3. BASIC FEATURES OF THE SERVICE SUBJECT TO THE AGREEMENT AND PRICE INCLUDING TAXES
The amounts specified below constitute the total accommodation fees, including taxes, that must be paid by the BUYER for the service and the reservation fee payable under the distance reservation agreement. The service subject to the agreement is limited to accommodation services provided at the location specified below. The BUYER acknowledges, declares, and undertakes that by concluding the distance reservation agreement, they will pay the reservation fee but must pay the full Accommodation Fee upon check-in at the Location to benefit from the service.
The characteristics, sales price, and payment terms of the service are specified on the website www.sentirehotel.com.tr ("Website") and in the table below:
Hotel Name/Location Information: Sentire Hotels & Residences, Beyoğlu
Room Details:
Start Date of Accommodation:
End Date of Accommodation:
Total Sales Price of Accommodation (including VAT):
Reservation Price (including VAT):
Billing Address:
4. GENERAL TERMS
This Preliminary Information Form pertains to the reservation rules and terms applicable as of the reservation date and the remaining obligations of the BUYER regarding the accommodation fee. The BUYER is obligated to comply with the rules determined by the SELLER upon check-in at the Location and acknowledges that additional paid services and rights offered at the Location may be obtained upon payment.
4.1. The service will be provided at the hotel located at the Location specified above and chosen by the BUYER through the Website.
4.2. The guest/BUYER information entered during the reservation must match the persons who will benefit from the service at the Location. The BUYER is responsible for entering accurate and up-to-date information into the reservation system.
4.3. If the BUYER’s credit card is unlawfully or wrongfully used by unauthorized persons after the service has been performed, and the relevant bank or financial institution does not pay the service fee to the SELLER, the BUYER will be held liable for any damages incurred.
4.4. The BUYER must inform the SELLER if they cannot check-in or will arrive late on the Service Start Date. Otherwise, the SELLER reserves the right to cancel the BUYER's reservation. In such cases, no refunds will be made by the SELLER.
4.5. No refunds will be made for cancellations or changes occurring on the Service Start Date or thereafter.
4.6. If the BUYER leaves the hotel before the Service End Date, no refund will be made for the unused days.
4.7. The check-in time for the Location on the Service Start Date is 3:00 PM, and the check-out time on the Service End Date is 12:00 PM.
4.8. Different prices may apply for guests aged 0-18 depending on the Location. The BUYER acknowledges that identity card/passport control may be conducted on the Service Start Date. If there is a discrepancy in the age information provided during the reservation for child guests, the SELLER reserves the right to request a price difference from the BUYER. If the price difference is not paid by the BUYER, the SELLER has the right to cancel the agreement.
4.9. At its sole discretion, the SELLER may accept changes to the room type or requests to add additional guests to the reservation made by the BUYER. In such cases, the campaign and payment conditions of the reservation will be updated according to the conditions on the date of the change.
4.10. The SELLER is not responsible for delays, breakdowns, or any losses incurred due to vehicles (land, air, sea) failing to arrive at the scheduled time or technical failures caused by weather conditions such as fog, storm, or other force majeure events, or route changes. The SELLER also holds no liability for losses arising from strikes, terrorism, war, or unforeseeable technical failures.
4.11. The BUYER acknowledges that they are the owner of the credit card used to pay for the Service Fee under this Agreement. If they are not the cardholder, the BUYER declares and accepts responsibility for any claims that may arise from the cardholder.
4.12. The SELLER reserves the right to unilaterally modify the terms of use of the service provided, provided it complies with the provisions of applicable legislation, by publishing these terms on the Website.
4.13. The SELLER is not liable for any errors related to pricing or content caused by typographical or system errors on the Website.
4.14. If the performance of the purchased service becomes impossible due to unforeseen circumstances such as natural disasters, war, fire, governmental decisions, or other reasons beyond the SELLER’s control, the SELLER will notify the BUYER. In this case, the SELLER will refund the payment for the periods during which the service could not be provided, if applicable.
4.15. The BUYER may not assign or transfer the rights and obligations arising from this Agreement to third parties. The BUYER is responsible for ensuring that the service covered by this Agreement is used by themselves or the designated third parties.
4.16. The BUYER is obligated to inform third parties benefiting from the service about the terms mentioned in this Agreement and ensure their compliance. Otherwise, the SELLER cannot be held responsible.
4.17. If the BUYER opts for installment payment via a credit card, the selected installment plan will apply. The terms of the agreement between the cardholder and the bank are valid for installment transactions.
4.18. If the BUYER defaults on their debt due to credit card transactions, they will be subject to interest as stipulated in their agreement with the bank. In this case, the BUYER will also be responsible for any damages incurred by the SELLER due to delayed payment.
4.19. By confirming this Agreement electronically, the BUYER acknowledges that they have been informed of the characteristics, taxes, prices, and payment terms of the purchased service, as well as the SELLER’s contact details and complaint procedures.
4.20. The BUYER acknowledges that their belongings are their responsibility, and the SELLER cannot be held liable for claims related to lost or stolen items.
4.21. The SELLER may, at its discretion, announce campaigns on the Website for BUYERS. These campaigns may be updated or canceled by the SELLER at any time.
4.22. Full payment of the Accommodation Fee is required for the service to be provided. If the payment is not completed, the SELLER is released from its obligation to provide the service.
4.23. The BUYER declares that the personal and other information they provide is accurate. The BUYER is responsible for compensating the SELLER for any damages caused by false or incorrect information.
4.24. The BUYER agrees not to engage in illegal activities on the Website and acknowledges full liability for any resulting legal or criminal consequences.
4.22. The SELLER may, at its sole discretion, organize various campaigns for BUYERS at different times under the conditions it determines and announces on the Website.
4.23. The SELLER reserves the right to stop, update, or change the terms of any campaigns announced on the Website at any time. The BUYER is responsible for reviewing the campaign terms before each purchase on the Website.
4.24. The full payment of the accommodation fee is required for the service to be provided. If the full payment is not completed for any reason, or if the payment is reversed or contested prior to the execution of the service, the SELLER is deemed released from the obligation to provide the service.
4.25. The BUYER is responsible for ensuring that the personal and other information provided during the service request is accurate. The SELLER reserves the right to claim compensation for damages arising from incorrect or false information.
4.26. The BUYER undertakes to comply with legal regulations while using the SELLER's Website and declares that any violations will result in legal and financial consequences solely borne by the BUYER.
4.27. The BUYER agrees not to use the SELLER's Website for purposes contrary to public order, morality, or laws, and will avoid actions that might harm third parties or disrupt their usage of services.
4.28. Links to websites or content controlled by third parties may be provided on the SELLER's Website for convenience. These links do not constitute an endorsement or guarantee of the linked content by the SELLER.
4.29. The BUYER agrees to comply with the rules, regulations, and policies of the Location/hotel where the service is provided and to avoid behaviors that may cause disruption or damage to the environment or other guests. All resulting financial and non-financial responsibilities will lie with the BUYER.
5. EXCEPTION TO THE RIGHT OF WITHDRAWAL
Services provided under this Agreement, such as accommodation, are excluded from the right of withdrawal under Article 15.1(g) of the Distance Contracts Regulation No. 29188. Therefore, the BUYER cannot exercise the right of withdrawal for services covered by this Agreement.
6. DISPUTE RESOLUTION
For disputes arising from the implementation of this Preliminary Information Form, the Consumer Arbitration Committees or Consumer Courts at the BUYER's residence or the location of service purchase are authorized, depending on the monetary value set by the Ministry of Customs and Trade.
The BUYER acknowledges that by electronically accepting this Preliminary Information Form, the Distance Reservation Agreement process will commence.